Order & Shipping
- When will I receive my order ?
Orders are shipped within 1-3 days after purchase (depending on available stock). Once shipped, delivery takes between 5 and 10 working days to most areas.
- How do I track my order ?
Once the order ships, you will receive an e-mail with your tracking number.You will then be able to track your parcel in the 'track my order' section of our website or directly on the tracking sites of our delivery partners
- How do I change my order ?
We offer a 100 % money back guarantee, if the product is defective or damaged. We give you 30 days to send it back to us for a full refund. You must ship it back at your own expense, once we have received the product we will refund the full amount of your original purchase. Please Include all a name and order number on the returned parcels.
Please note: If you your package is on the way, you must wait for it to arrive and return it before receiving a refund.
- Can I cancel my order ?
You are able to cancel your order with no penalty! You must cancel your order before it ships. If the item is already sent please use our easy return system to get a full refund.